At IDWALA Property Group we understand that your property, like any investment, is only as good as its net annual return and capital appreciation. To maximise both, our objective is to ensure that your property is well maintained at optimum condition, presented at a reasonable cost and to select suitable qualifying tenants while achieving competitive market rental rates for clients.

As managing agents we bring an organised professional approach to the planning, marketing, inspection, collection and supervision of our clients’ property whether it’s a single residential, multiple residential units or a block of flat or apartments.

Our day to day block of flat management duties includes:

We offer a range of property management services including:

Our Property Management Division

1. Our Management and Staffing Plan

On top, of the current management staff that we have; we have added the following to the team:-

2. Computer Aided System Software

As a company we have 2 (two) major rental management software at our disposal that provides excellent services and transparency on tenants pressing issues.

  1. We use a rental system that performs tenant’s credit check, rental history, and screening, create invoices for tenants, tax reports etc. With this system we easily monitor tenants who hasn’t paid and in arrears and then send relevant notices and demands.
  2. We also have property management software – this software is more detailed because it covers the business aspect of property managers such as marketing, maintenance issues, legal and collections, tenants and landlord communications. This user-friendly software will keep our residents satisfied and keeps them on track of on all the updates and developments with the property.

3. Property Marketing

  1. We prepare the home or apartment for rent
  2. We clean the apartment or home and optimize interior appeal
  3. Manicure landscaping to increase curb appeal
  4. We create ads tailored to the property and advertising medium.

      Some of the mediums commonly used for promoting the property are:

    1. Paid and free rental listing websites
    2. Print publications
    3. Website portals advertising
    4. Signs
    5. MLS
    6. Fliers
    7. Show housing

There are many way to market a rental property. We load the property to our websites and other 12 websites we are linked to such as property24,, houze; gumtree,, immo Africa, pricecheck, mitulaza, locantoza and many others

4. Tenant Screening, Selection and Inspections

  1. Tenant Screening and Selection
    • Perform a background check to verify identity, income, credit history, rental history, etc.
    • Grade tenant according to pre-defined tenant criteria
    • Inform tenants who were turned down
  2. Tenant Move In
    • Draw up and formalizing leasing agreement
    • Confirm move in date with tenant
    • Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
    • Ensure all agreements have been properly executed
    • Perform detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.
    • Collect first month’s rent and security deposit
  3. Rent collection
    • Receiving rent and deposit into our trust account
    • We keep the deposit for later inspection and tenants moving out
    • Hunting down late payments
    • Sending out pay or quit notices
    • Enforcing late fees
  4. Inspections
    • Perform periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, code violations, lease violations, etc.
    • Send owner periodic reports on the condition of the property
  5. Tenant Move Out
    • Inspect unit and fill out a report on the property's condition when the client moves out
    • Provide tenant with a copy as well as estimated damages
    • Return the balance of the security deposit to the tenant
    • Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
    • Clean unit and perform and needed repairs or upgrades
    • Managing tenants evictions
    • Re-key the locks
    • Put the property back on the market for rent

5. Building Maintenance Plan

6. Insurances and Municipality Rates

Insuring a block of flats or apartments is very different from insuring a single dwelling. We will look at all the insurance needs including but not limited to:

7. Legislation

We will keep up to date with changing legislative requirements related to the property, which are government and local municipality requirements.

We act on behalf of the owner in court and on the rental tribunal in case of any event of the tenant disputes.

We ensure that all safety and security regulations and by-laws are adhered to.

8. Leasing and Building policies

We will establish and enforce precautionary policies and procedures responding but not limited to:-

  1. Emergencies
  2. Late rentals payments
  3. Pets control
  4. Visits and friends
  5. Noise and parties
  6. Building and tenants safety

9. Financial Management